Website Design & DevelopmentBased in Dhaka · Serving worldwide

Best Website Maintenance Service in Bangladesh

Framecipher provides ongoing website maintenance for business sites, ecommerce stores, blogs, portfolios, and any other kind of site that needs to stay secure, fast, and current after launch. Whether your site is running in Dhaka or serving customers across the US, UK, Australia, Canada, or UAE, our maintenance services keep it working reliably, not left to quietly degrade until something breaks.

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“Most site problems don't happen suddenly, they build up quietly through skipped updates, growing plugin conflicts, or unmonitored uptime, until something finally breaks in front of a customer. Maintenance is what catches that before it happens.”

Scope of work

What we deliver

A practical breakdown of the strategy, production, and technical work included in this service.

01

SECURITY & UPDATE MANAGEMENT

Keeping the software your site runs on current, patched, and protected against known vulnerabilities. Outdated software is the single most common way a site gets compromised, this is the maintenance work that prevents it.

  • Core, Theme & Plugin Updates: Keeping WordPress, Shopify apps, or custom dependencies current without breaking the live site.
  • Security Patch Management: Applying security fixes promptly, especially on platforms like WordPress and Magento that are common attack targets.
  • Malware & Vulnerability Scanning: Regular scans to catch security issues before they become real incidents.
  • SSL & Access Control Review: Confirming certificates stay valid and login/access permissions remain appropriately restricted.
02

BACKUP & DISASTER RECOVERY

Making sure a recoverable version of your site always exists, no matter what goes wrong. A backup you've never tested restoring is a backup you can't actually rely on, we treat recovery testing as part of the job, not an afterthought.

  • Scheduled Backups: Regular, automated backups appropriate to how often your site's content actually changes.
  • Off-Site Backup Storage: Backups stored separately from the live site, so a server issue doesn't take out your backup too.
  • Recovery Testing: Periodically confirming backups actually restore correctly, not just that they exist.
  • Emergency Recovery Support: Fast response and restoration if something goes wrong between scheduled checks.
03

PERFORMANCE & UPTIME MONITORING

Watching speed and availability continuously, not just checking in once a month. A slow site or unnoticed outage costs visitors and sales in real time, monitoring is what turns that into something caught in minutes, not days.

  • Uptime Monitoring: Continuous checks so downtime gets caught and addressed quickly, not discovered by a customer first.
  • Speed & Performance Tracking: Monitoring load times and flagging degradation before it affects visitors or conversions.
  • Traffic Spike Readiness: Checking that hosting and infrastructure can handle seasonal or campaign-driven traffic increases.
  • Broken Link & Error Monitoring: Catching 404s, broken integrations, or functionality failures before they pile up.
04

CONTENT & FUNCTIONALITY SUPPORT

Handling the small, ongoing changes that don't need a full development project. Not every change needs a new project, routine maintenance covers the small, ongoing needs that come up between bigger initiatives.

  • Content Updates: Text, image, and page changes handled without requiring you to touch the backend yourself.
  • Minor Feature Adjustments: Small functionality tweaks and fixes that come up as the business evolves.
  • Plugin/App Stack Review: Periodic audits to remove unused or conflicting tools before they slow the site down.
  • Third-Party Integration Checks: Confirming CRM, payment, or marketing tool connections keep working as those platforms update.
05

REPORTING & COMMUNICATION

Keeping you informed about what's being done and why, not maintenance happening silently in the background. Maintenance you can't see the results of is hard to trust, reporting is what makes the work visible.

  • Monthly Maintenance Reports: A clear summary of updates, backups, monitoring results, and any issues addressed.
  • Incident Communication: Direct notification if something significant comes up, not discovered after the fact.
  • Proactive Recommendations: Flagging risks or improvements we notice, even outside the immediate maintenance scope.
  • Direct Access to Your Team: A real point of contact, not a ticket queue that takes days to get a response from.

The business case

Why this matters

Treating a website as a one-time project instead of ongoing infrastructure is one of the most common and costly assumptions businesses make.

Skipping Maintenance Doesn't Save Money

A small fix caught early is inexpensive. The same issue left unaddressed for months often becomes an emergency rebuild, skipping maintenance usually costs more later, not less.

Security Risk Grows Silently

An unpatched vulnerability doesn't announce itself, it sits until it's exploited. Regular updates and monitoring are what keep that risk from accumulating unnoticed.

Downtime Has a Real Cost

Every hour a site is down or broken is lost traffic, lost sales, and lost trust, proactive monitoring exists specifically to catch problems before they reach that point.

Different Platforms, Different Risks

A WordPress site's biggest risk is usually plugin-related security exposure; an ecommerce store's is usually payment or inventory integration failures. Maintenance scoped to your actual platform catches what generic, one-size-fits-all monitoring misses.

Why Frame Cipher

Built for accountable delivery

Security & Update Management

Core, theme, plugin, and dependency updates handled proactively, with prompt security patching.

Backup & Recovery

Scheduled, off-site backups with periodic recovery testing, so a working restore point always exists.

Performance & Uptime Monitoring

Continuous tracking of speed and availability, with issues caught before visitors notice them.

Content & Functionality Support

Routine changes and small fixes handled without needing a new project every time.

Monthly Reporting

Clear, regular summaries of what's been done, so maintenance work stays visible, not invisible.

Direct Team Access

A real point of contact who already knows your site, not a rotating support queue.

Delivery process

A clear path from brief to result

Each stage has a defined outcome and review point, so you always know what is happening next.

  1. Step 01

    Initial Site Assessment

    We review your current platform, security status, and any existing issues before maintenance begins.

  2. Step 02

    Maintenance Plan Scoping

    We define what your specific site needs: update frequency, backup schedule, monitoring scope, based on platform and risk.

  3. Step 03

    Ongoing Monitoring & Updates

    Continuous uptime and performance monitoring, alongside scheduled updates and security checks.

  4. Step 04

    Regular Reporting

    Monthly summaries of work completed, issues caught, and any recommendations.

  5. Step 05

    Rapid Response When Needed

    Fast turnaround on urgent issues, backed by tested backups and a team already familiar with your site.

Pricing guide

Clear scope before commitment

Website maintenance pricing depends primarily on your platform, site complexity, and how frequently updates and monitoring are needed. Pricing typically depends on platform type, site size, and the scope of ongoing support required.

Essential

Starting Price
৳5,000/month
What's Covered
Core updates, monthly backups, basic uptime monitoring
Best For
Blogs, portfolios, small business sites

Standard

Starting Price
৳12,000/month
What's Covered
Weekly backups, continuous monitoring, minor content updates, monthly reporting
Best For
Business sites, WordPress sites, Wix/Webflow sites

Growth

Starting Price
৳20,000/month
What's Covered
Daily backups, priority response, integration monitoring, expanded content support
Best For
Ecommerce stores, WooCommerce, Shopify sites

Enterprise

Starting Price
Custom Quote
What's Covered
Custom monitoring scope, dedicated response times, complex integration support
Best For
Magento stores, custom applications, high-traffic sites

Prices shown are a guide. Your proposal confirms the final scope, fee, and delivery schedule before work begins.

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Delivery details

Local context, global standards

Coverage

Dhaka-based, worldwide delivery

Framecipher is based in Dhaka, Bangladesh, and maintains websites for businesses across Bangladesh as well as clients worldwide, including the UAE, US, UK, Australia, and Canada. We've delivered ongoing support for clients in 20+ countries across the globe, so our monitoring and response processes are built to work across time zones, not a single-market schedule applied everywhere.

For businesses in Bangladesh, this includes monitoring performance on the mobile-first connections most local visitors use, since a site can pass a desktop check and still be underperforming for the majority of its real traffic.

Schedule

Timeline & duration

Website maintenance is an ongoing service, not a fixed-length project, plans typically run month-to-month or on an annual agreement, with monitoring and updates happening continuously rather than at a single point in time. Initial site assessment and onboarding usually takes 3 to 5 business days before regular maintenance begins.

Response times for urgent issues depend on the plan tier, with faster response times available on higher tiers for businesses where downtime carries a higher cost, this is confirmed as part of scoping your specific plan.

Accountability

Review & approval

Every maintenance action updates, changes, fixes, is logged and reported, so nothing happens to your site without visibility into what was done and why.

We don't guarantee a site will never experience downtime or a security incident, since some risks are outside any provider's full control, what we guarantee is proactive monitoring, prompt response, and tested backups that minimize both the likelihood and impact of anything going wrong.

FAQ

Common questions, answered

Do I need maintenance if my site was just built and is working fine?+

Yes, a site that works fine today can develop security vulnerabilities or performance issues over time as software ages and goes unpatched. Maintenance is preventive, catching issues before they cause visible problems, not a service for sites that are already broken.

What happens if something breaks on my site?+

Depending on your plan, we respond to urgent issues with priority turnaround, using tested backups to restore quickly if needed. Response time commitments are confirmed as part of your specific maintenance plan.

Do you maintain sites you didn't originally build?+

Yes, we provide maintenance for sites built by other developers or agencies, starting with an initial assessment to understand the current setup before ongoing maintenance begins.

Is maintenance different for an ecommerce store versus a blog?+

Yes, an ecommerce store needs closer monitoring of payment integrations, inventory systems, and traffic spikes, while a blog's maintenance needs are usually lighter, focused on updates and content support. We scope the plan to match.

Do you provide maintenance for clients outside Bangladesh?+

Yes, we maintain websites for businesses across Bangladesh as well as internationally, including the US, UK, Australia, Canada, and UAE.

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