jarixo.com
Shopify StoreWellness E-commerce platform
Jarixo
A premium wellness storefront built around calm visual storytelling, product discovery, and a smoother path to purchase.
Focused Service / Website Maintenance
/Security & Updates / 99.9% Uptime SLA
Website Maintenance Service in Bangladesh
We keep your website running smoothly with security updates, backups, monitoring, performance checks, bug fixes, and ongoing technical support. From WordPress and Shopify to custom Next.js websites, we provide reliable maintenance for businesses in Bangladesh and worldwide.
MAINTENANCE_SLA // PROACTIVE SITE MONITORING
STATUS: 24/7 ACTIVESLA: 99.9% UPTIMESUPPORT: IN-HOUSE SENIOR DEVS
Updates
Safe Deploy
Staging-Tested Patching
Backups
Tested Recovery
Off-Site Verified Backups
Uptime
24/7 Monitoring
Proactive Outage Alerts
Engineering
In-House Team
Direct Senior Dev Access
Continuous Protection
Why Choose Website Maintenance?
Updates & Security→Backups & Monitoring→Bug Fixes & Changes→Incident Response
Who We Maintain For
Businesses running WordPress, WooCommerce, Shopify, Wix, Webflow, Magento, or custom Next.js websites in any market.
What We Cover
Security updates, tested backups, uptime monitoring, performance checks, bug fixes, integrations, and routine content changes.
How We Work
A plan matched to your stack—staging-tested patching, visible technical work, and a clear response when something goes wrong.
Not sure what your website actually needs to stay healthy? We'll audit it and tell you honestly what matters most.
Request a Health AssessmentPillar 01
Security Stays Current
Regular updates and security checks help reduce exposure to known vulnerabilities and compatibility problems.
Pillar 02
Backups Stay Recoverable
Backups are more useful when they are stored separately and periodically tested for restoration.
Pillar 03
Problems Are Caught Earlier
Uptime, performance, forms, integrations, and other important website functions can be monitored before customers report an issue.
Pillar 04
Routine Changes Stay Simple
Small content changes, product updates, image replacements, and minor fixes should not always require a new development project.
Pillar 05
Maintenance Matches the Website
A WordPress blog, WooCommerce store, Shopify site, and custom Next.js application have different technical needs. Your maintenance plan should reflect those differences.
Case Studies & Real Work
Website Maintenance Case Studies
Website maintenance is easier to evaluate when you can see what was actually improved. Our maintenance case studies should show the problem, the work performed, and the verified outcome rather than simply displaying a website screenshot.
alfisltd.vercel.app
React / Next.jsBusiness website
ALFIS Limited
Company website structure for a garments accessories business.
pharmacity.com.bd
WordPress CMSHealthcare website
Pharmacity
A responsive healthcare and pharmacy platform structured for accessible service discovery, patient trust, and mobile browsing.
planabroad.org
WordPress CMSEducation & Study Abroad platform
Plan Abroad
An international study-abroad advisory platform engineered to guide students through global university planning, visa prep, and consultations.
Verification Standards
What Each Maintenance Case Study Highlights
We document our maintenance engagements with real operational evidence, showing how proactive engineering prevents costly downtime and protects revenue.
Stage 01
Website Type & Platform
Business, ecommerce, content blog, or custom application running across WordPress, WooCommerce, Shopify, Webflow, Magento, or Next.js.
Stage 02
The Challenge
Technical or operational issues the website was experiencing, such as outdated plugin conflicts, slow checkout latency, or unverified backups.
Stage 03
Maintenance Work
Safe staging updates, security hardening, backup restoration testing, database optimization, 24/7 monitoring, and custom troubleshooting.
Stage 04
Verified Result
Restored uptime, faster page load speeds, resolved form/checkout errors, and seamless handover of maintenance responsibility.
Stage 05
Ongoing Care
Scheduled monthly update cycles, proactive vulnerability scans, database grooming, and rapid incident response.
Operational Safeguards
Core Technical Capabilities Demonstrated
✓Zero-Downtime Safe Patching
✓Simulated Disaster Recovery
✓24/7 Endpoint Health Checks
✓Checkout & Form Integrity
✓Sub-Second Core Web Vitals
✓Third-Party API Monitoring
✓Malware & Vulnerability Scans
✓Transparent Monthly Logs
Only publish project metrics, response times, performance improvements, client counts, or other measurable claims when you have actual evidence for them.
Platform Engineering
Platform-Specific Website Maintenance
Different platforms have different update cycles, dependencies, security concerns, and maintenance requirements. We tailor ongoing care around the technology your website actually uses.
Platform 01
WordPress Maintenance
WordPress maintenance can include core, plugin, and theme updates, security checks, malware monitoring, backup verification, performance reviews, and compatibility checks.
Platform 02
WooCommerce Maintenance
WooCommerce stores need additional attention around products, checkout, payments, orders, inventory, shipping, and connected plugins or services.
Platform 03
Shopify Maintenance
Shopify maintenance can include app and theme checks, product and content updates, payment-related monitoring, integration checks, and storefront improvements within the platform.
Platform 04
Wix Maintenance
Wix maintenance can include content updates, responsive checks, forms, bookings, connected apps, ecommerce functions, and ongoing troubleshooting within the Wix environment.
Platform 05
Webflow Maintenance
Webflow maintenance can include CMS content updates, page changes, forms, integrations, responsive adjustments, and ongoing site checks.
Platform 06
Magento Maintenance
Magento stores require more specialized maintenance around platform updates, extensions, security, performance, ecommerce functionality, and integrations.
Platform 07
Custom / Next.js Maintenance
Custom applications need active technical maintenance rather than simple CMS updates. Depending on the application, support can include dependency updates, API monitoring, security improvements, deployment support, performance monitoring, bug fixes, and ongoing feature development.
We do not apply the same checklist to every platform. The maintenance scope is defined around the website's technology, business importance, integrations, and level of risk.
Revenue Protection
Ecommerce Website Maintenance
An ecommerce website needs more than regular software updates. A small technical issue can affect product discovery, checkout, payments, orders, or customer communication.
Our ecommerce maintenance can include:
✓Product and category updates
✓Product image and content changes
✓Checkout testing
✓Payment gateway checks
✓Order-flow monitoring
✓Inventory and catalog checks
✓Shipping integration checks
✓Coupon and promotion functionality
✓Form and notification checks
✓Analytics and conversion tracking
✓Performance monitoring during campaigns and traffic spikes
✓Plugin, app, theme, or dependency compatibility checks
For WooCommerce, Shopify, Magento, or another ecommerce platform, the exact maintenance scope depends on the store architecture and connected systems.
Seamless Transition
Website Maintenance for Existing or Third-Party Builds
You do not need to work with the original developer to maintain your website. We can take over maintenance for websites built by another agency, freelancer, internal team, or previous developer. Before ongoing maintenance begins, we review the current setup so we understand what we are taking responsibility for.
Audit Protocol
Initial Takeover Review
We assess:
✓Platform and technology stack
✓Website access
✓Hosting and domain setup
✓Existing backups
✓Security status
✓Update backlog
✓Plugin, app, or dependency issues
✓Performance concerns
✓Important integrations
✓Known bugs
✓Critical website functions
We then identify the priority issues and define a maintenance scope around the current condition of the website.
This gives the new maintenance relationship a documented starting point instead of assuming the site is already healthy.
Rapid Incident Response
Emergency Website Support & Recovery
Some website problems cannot wait for a scheduled maintenance cycle.
Emergency support can apply when:
!The website goes offline
!A critical update breaks the site
!A checkout stops working
!Forms stop submitting
!A key integration fails
!Malware or suspicious activity is detected
!Important website data needs to be restored
!A major technical error affects visitors or customers
Our response starts with identifying the immediate problem, protecting the available data, and restoring critical functionality where possible.
When a tested backup is available, it can provide an important recovery path. The exact emergency response and availability depend on your maintenance plan.
Scope Definition
What's Included in Website Maintenance, and What's Not
Clear scope helps prevent confusion about what a maintenance plan is designed to cover.
Core Coverage
Usually Included
Depending on your plan, website maintenance can include:
- ✓Security and software updates
- ✓Backup management
- ✓Backup verification
- ✓Uptime monitoring
- ✓Performance checks
- ✓Malware and vulnerability checks
- ✓Minor content updates
- ✓Minor functionality fixes
- ✓Integration checks
- ✓Broken-link and error checks
- ✓Routine technical support
- ✓Maintenance reporting
Separate Scopes
Usually Handled as Separate Projects
Some requests change the scope of the website rather than simply maintaining it. These may include:
- •Full website redesigns
- •New website development
- •Major new features
- •Large application development
- •Major ecommerce changes
- •New complex integrations
- •Platform migrations
- •Full SEO campaigns
- •Content writing
- •Branding or graphic design projects
- •Large content migrations
The exact boundary depends on your maintenance plan and the work required. We define that scope before beginning additional work so you know what is covered and what is not.
Onboarding Protocol
Website Health Audit & Maintenance Onboarding
Before routine maintenance begins, we establish a clear picture of the website's current condition.
Step 01
Access & Technology Review
We confirm access to the website, hosting, domain, analytics, relevant third-party services, and other systems required for maintenance.
Step 02
Security & Update Review
We check the current update status, known vulnerabilities, outdated dependencies, security configuration, and existing technical issues.
Step 03
Backup Baseline
We review the current backup setup and establish a reliable backup and recovery process appropriate for the website.
Step 04
Performance & Uptime Baseline
We review website availability, performance, important pages, and critical user journeys so future changes can be compared against a known starting point.
Step 05
Critical Function Review
For ecommerce and lead-generation websites, we identify important functions such as forms, checkout, payments, bookings, CRM connections, and other business-critical integrations.
Step 06
Maintenance Plan
We turn the assessment into a practical maintenance scope covering update frequency, backup requirements, monitoring, support, content work, reporting, and response priorities.
This onboarding process helps prevent inherited problems from being mistaken for newly introduced maintenance issues.
Agency Advantage
Why Choose Framecipher for Website Maintenance
Website maintenance works best when the team understands the website before problems appear.
Advantage 01
One In-House Team
Security, updates, backups, monitoring, content support, and technical maintenance stay coordinated within one team.
Advantage 02
Platform-Specific Maintenance
We adapt maintenance to the actual platform and website type rather than applying one generic checklist to every site.
Advantage 03
Proactive Monitoring
The goal is to identify issues before they become customer-facing problems wherever monitoring can detect them.
Advantage 04
Tested Backup & Recovery Approach
Backups are treated as part of a recovery process, not simply as files stored somewhere in the background.
Advantage 05
Transparent Reporting
You receive clear information about completed maintenance work, detected issues, and recommended next steps.
Advantage 06
Direct Team Access
You work with a team that already understands your website instead of repeatedly explaining the same setup to a new support contact.
Advantage 07
Platform-Neutral Recommendations
When a website has outgrown its existing platform, we can recommend redesign, migration, or custom development rather than forcing every problem into a maintenance plan.
SLA & Responsiveness
Support Priority & Response Times
Not every website has the same urgency. A portfolio website can tolerate a different response window than an ecommerce store that processes orders every day. We therefore define support priority according to the maintenance plan and the business importance of the website.
Tier 01
Standard Requests
Routine content updates, small changes, maintenance tasks, and non-critical issues are handled according to the plan's normal support process.
Tier 02
Priority Issues
Problems affecting important website functionality, forms, integrations, or customer experiences receive higher priority where the selected plan provides it.
Tier 03
Critical Incidents
Major downtime, critical checkout failures, serious security incidents, or other business-critical problems are handled through the emergency response process available under the applicable plan.
Your maintenance agreement should state the actual response targets, support hours, emergency availability, and escalation process before the service begins.
Global & Local Coverage
Website Maintenance for Bangladesh & International Businesses
Framecipher is based in Dhaka and provides website maintenance for businesses in Bangladesh and international markets.
01Domestic Engineering
Bangladesh Websites
Maintenance can consider:
- ✓Mobile-first usage across the country
- ✓Local business workflows
- ✓Payment integrations (bKash, Nagad)
- ✓Other market-specific requirements
02Global Support Standards
International Websites
We adapt the support process around:
- ✓Technology stack on the target platform
- ✓Operating hours and support windows
- ✓Integrations and business requirements
- ✓Target-market context for every change
The same maintenance principle applies in every market: identify risks early, keep the website maintained, and make important technical work visible.
Asset Security & Control
Website Ownership, Access & Documentation
Website maintenance should not mean giving up control of your digital assets. We work with the agreed access structure for your website, hosting, domain, analytics, third-party services, and other systems required for maintenance.
Where applicable, documentation can cover:
✓Website and hosting access
✓Domain management
✓CMS or application access
✓Analytics and tracking
✓Important integrations
✓Backup and recovery procedures
✓Maintenance scope
✓Technical notes
✓Third-party accounts
Domain and hosting ownership should remain clearly documented and aligned with the project agreement.
Our goal is to make the maintenance relationship accountable without making the business dependent on one individual to understand how its website works.
Future Growth
Post-Launch Support & Ongoing Improvements
Website maintenance can identify opportunities that go beyond routine upkeep. As the website develops, we can support improvements such as:
✓Performance optimization
✓UX improvements
✓Conversion-focused changes
✓New landing pages
✓Small functionality enhancements
✓Integration improvements
✓Technical SEO fixes
✓Ecommerce improvements
✓Security hardening
✓New features through separate development scope
Routine maintenance keeps the website healthy. Ongoing development helps the website improve as the business grows.
Workflow & Lifecycle
How We Approach Website Maintenance
Our maintenance process focuses on preventing avoidable problems and keeping the website's condition visible over time.
Phase 01
Website Health Audit
We review the platform, access, security, backups, performance, integrations, and important website functions.
Phase 02
Maintenance Plan Scoping
We define the update frequency, backup requirements, monitoring scope, content support, technical support, and response priorities.
Phase 03
Backup & Monitoring Setup
We establish the required backup process and configure the appropriate monitoring for uptime, performance, errors, and important functionality.
Phase 04
Safe Updates & Maintenance
Where the platform and environment allow, updates are reviewed and tested before they are applied to the live website.
Phase 05
Ongoing Monitoring & Support
We monitor the website and handle scheduled maintenance, minor changes, troubleshooting, and identified issues according to the selected plan.
Phase 06
Incident Response
When a critical issue occurs, we investigate the cause, protect the available data, restore functionality where possible, and document the issue.
Phase 07
Reporting & Recommendations
Regular reports show completed maintenance, important issues found, and recommendations for keeping the website healthy.
Plans & Investment
Website Maintenance Pricing
Website maintenance pricing depends on your platform, website size, update frequency, security requirements, support needs, and how important the website is to your daily business operations.
A simple business website may only need routine updates, backups, security checks, and minor fixes. An ecommerce store or custom application needs closer monitoring, more technical support, and faster response when critical functions fail.
Our maintenance plans are structured around the actual needs and risk level of your website.
Essential Care
৳3,500/month
Suitable for smaller websites that need regular technical upkeep and basic protection.
Best for: Small business websites, portfolios, blogs and informational websites.
Includes:
- ✓WordPress, theme, plugin or platform updates
- ✓Monthly website backups
- ✓Backup verification
- ✓Uptime monitoring
- ✓Basic security checks
- ✓Minor bug fixes
- ✓Broken-link checks
- ✓Basic website health review
- ✓Maintenance report
Most Popular
Business Care
৳7,500/month
Designed for businesses that depend on their website for leads, inquiries, bookings, or regular customer interactions.
Best for: Service businesses, corporate websites, growing companies and active content websites.
Includes everything in Essential Care, plus:
- ✓More frequent updates and monitoring
- ✓Performance checks
- ✓Minor content and image updates
- ✓Form and integration checks
- ✓Minor functionality fixes
- ✓Analytics and tracking checks
- ✓Technical troubleshooting
- ✓Priority support
- ✓Monthly maintenance report
Ecommerce Care
৳15,000/month
Ecommerce websites need more attention because technical problems can affect products, checkout, payments, orders, and revenue.
Best for: WooCommerce, Shopify, Magento and other active ecommerce stores.
Includes:
- ✓Product and category updates
- ✓Checkout testing
- ✓Payment gateway checks
- ✓Order-flow monitoring
- ✓Inventory-related checks
- ✓Shipping integration checks
- ✓Coupon and promotion functionality
- ✓Plugin, app or extension updates
- ✓Store performance monitoring
- ✓Security and compatibility checks
- ✓Minor product/content updates
- ✓Priority technical support
- ✓Monthly maintenance report
Custom / Priority Care
From ৳25,000/month
For websites and applications that require a more specialized maintenance setup.
Best for: Custom applications, high-traffic or business-critical websites.
Potential coverage includes:
- ✓Custom application maintenance
- ✓Dependency and framework updates
- ✓API monitoring
- ✓Advanced performance optimization
- ✓Security improvements
- ✓Deployment support
- ✓Bug fixing
- ✓Priority incident response
- ✓Custom integrations
- ✓Ongoing development support
The final price depends on application complexity, traffic, integrations, support requirements, response targets, and the amount of development work involved.
Standalone Diagnostic
One-Time Website Health Audit
From ৳7,500
If you are not ready for a monthly maintenance plan, we can first assess the current condition of your website.
The audit can review:
✓Security and update status
✓Existing backups
✓Website performance
✓Platform and dependencies
✓Important integrations
✓Forms, checkout or other critical functions
✓Known technical issues
✓Maintenance requirements
The audit gives you a clearer picture of what needs attention before committing to ongoing maintenance.
Schedule & Cadence
Website Maintenance Timeline
Website maintenance is an ongoing process rather than a one-time task. We first review your website, identify priority issues, and set up the maintenance scope. After that, we handle routine updates, monitoring, fixes, and reporting based on your selected plan.
| Stage | Timeline | What We Do |
|---|---|---|
| Initial Website Review | 1–2 business days | Review the website, platform, security status, backups, performance, integrations, and existing technical issues. |
| Maintenance Setup | 1–2 business days | Confirm the maintenance scope, backup process, monitoring, access requirements, support level, and reporting setup. |
| Initial Fixes & Updates | 2–5 business days* | Apply important updates, resolve existing minor issues, verify backups, and address priority technical problems. |
| Ongoing Maintenance | Weekly / Monthly | Perform updates, security checks, backups, monitoring, performance checks, minor fixes, and other tasks included in your plan. |
| Monthly Review & Report | Every month | Review website health, completed maintenance tasks, issues found, and recommended actions for the next maintenance cycle. |
*The timeline for initial fixes can vary depending on the website's condition, technical complexity, and the number of issues identified.
How Ongoing Maintenance Works
Once your maintenance plan is active, we continuously manage the technical tasks included in your selected package. Routine work may happen weekly or monthly depending on your website and its maintenance requirements.
For ecommerce stores and business-critical websites, we can provide more frequent monitoring and priority support where required.
Direct Answers
Frequently Asked Questions
Clear answers regarding maintenance frequency, update safety, backup recovery, and scope boundaries.
Do I need maintenance if my site was just built and is working fine?+
Yes, a site that works fine today can develop security vulnerabilities or performance issues over time as software ages and goes unpatched. Maintenance is preventive, catching issues before they cause visible problems, not a service for sites that are already broken.
What happens if something breaks on my site?+
Depending on your plan, we respond to urgent issues with priority turnaround, using tested backups to restore quickly if needed. Response time commitments are confirmed as part of your specific maintenance plan.
Do you maintain sites you didn't originally build?+
Yes, we provide maintenance for sites built by other developers or agencies, starting with an initial assessment to understand the current setup before ongoing maintenance begins.
Is maintenance different for an ecommerce store versus a blog?+
Yes, an ecommerce store needs closer monitoring of payment integrations, inventory systems, and traffic spikes, while a blog's maintenance needs are usually lighter, focused on updates and content support. We scope the plan to match.
Do you provide maintenance for clients outside Bangladesh?+
Yes, we maintain websites for businesses across Bangladesh as well as internationally, including the US, UK, Australia, Canada, and UAE.
Next Move
Start Your Website Maintenance Plan
Your website should not be something you remember only after it breaks. Tell us about your platform, website type, current problems, maintenance needs, and business-critical functions. We'll review the setup and recommend a maintenance scope based on the actual condition and requirements of your website.